"I Now Run A Retail Regional Business With ProPrompt Agents"
“My job is like spinning five plates at once. I’m hiring staff, making sure new starters get trained, handling customer complaints that escalate, rolling out campaigns from head office, and still expected to know the numbers for every store in my patch. It was overwhelming.
With the agents, I feel like I’ve finally got backup. Kai helps me understand which talent markets to pull from so I can fill shifts quickly. Ruby guides me on what should go into onboarding packs and training so new hires settle in faster. Nova gives me the right way to frame responses to tricky customer complaints so they feel heard and respected. Sienna helps me shape local campaigns so they actually connect with our market, instead of just copy-pasting HQ’s material. And Jaxson helps me see which stores are performing well, which are struggling, and what factors are behind it."
